Equality, Diversity and Inclusion Policy Statement
At SoftConn, we are committed to fostering a culture that values and promotes equality, diversity and inclusion (EDI) in all aspects of our operations. We believe that embracing EDI not only strengthens our workplace but also enhances our ability to serve our customers and engage with our community effectively.

As a part of the broader global community, we acknowledge the need to mirror its diversity within our organization. We will, therefore, strive to provide equal opportunities for all our employees and prospective employees.
Our policy’s purpose
  • Provide equality, fairness and respect for all in our employment, whether temporary, part-time or full-time
  • Enforce the Equality Act 2010, which protects the following characteristics:
    • age
    • disability
    • gender reassignment
    • marriage and civil partnership
    • pregnancy and maternity
    • race
    • religion or belief
    • sex
    • sexual orientation
  • Oppose and avoid all forms of unlawful discrimination. This includes in:
    • pay and benefits
    • dealing with grievances and discipline
    • terms and conditions of employment
    • dismissal
    • redundancy
    • leave for parents
    • requests for flexible working
    • selection for employment, promotion, training or other developmental opportunities
Our Commitment
We are dedicated to providing an environment where everyone, regardless of their race, ethnicity, gender, age, sexual orientation, disability, religion or any other characteristic, feels respected, valued and included. We appreciate the uniqueness of individuals and aim to draw strength from these differences - enhancing the quality of services we offer to the public. Our core values of respect, belonging, innovation and teamwork are fueled by broad spectrums of diversity within our workforce.

Creativity, effectiveness and cohesion are nurtured when employees feel included and valued. Therefore, within SoftConn, we shall foster an environment that celebrates diversity and promotes inclusivity. We will challenge any discriminatory behaviours or prejudice, handling such incidents firmly and promptly, guided by our strong commitment to EDI.

We ensure that our recruitment and selection procedures are free from bias, striving for a representative workforce at all levels within our company. With this, we ensure to cultivate an environment devoid of impediments towards employee productivity and creativity stemming from discrimination or bias.
Principles
Equal Opportunities
We are committed to providing equal opportunities for all employees, including recruitment, training, development, promotion and remuneration, based on merit and abilities.
Diversity
We celebrate and embrace diversity in all its forms. We actively seek to create a workforce that reflects the diverse communities we serve.
Inclusion
We strive to create an inclusive environment where everyone feels empowered to contribute their best work, where differences are respected and where all voices are heard and valued.
Zero Tolerance
We have zero tolerance for any form of discrimination, harassment or bullying. Such behavior is not acceptable and will be dealt with promptly and effectively.
Implementation
Training and Awareness
Our commitment to EDI does not stop at recruitment; we also invest heavily in continual education and training for our staff. This training ensures staff understand their role in promoting a diverse and inclusive environment, the consequences of non-compliance with EDI standards and the benefits of diverse teams.
Policies and Procedures
We have established clear policies and procedures to address discrimination, harassment and bullying, ensuring a fair and transparent process for reporting and resolving complaints.
Recruitment and Promotion
We are committed to attracting a diverse talent pool through fair and unbiased recruitment practices. Promotion decisions are based on skills, experience and performance, with opportunities available to all employees.
Flexible Working
We offer flexible working arrangements to accommodate the diverse needs of our employees, promoting work-life balance and inclusion.
Responsibility
Every employee at SoftConn has a responsibility to uphold and promote our EDI principles. Management is accountable for fostering an inclusive workplace culture and ensuring that EDI considerations are integrated into all aspects of our business operations.

We commit to continuous improvement, ensuring that our policies, procedures and practices remain attuned to the evolving realities of our diverse workforce and customer base. We will be transparent and open to feedback and work together with all stakeholders to make SoftConn a model for equality, diversity and inclusion in the workplace.

Our EDI policy statement signifies more than just compliance; it embodies our core belief in humanity. It is about harnessing every individual's potential to benefit SoftConn and the broader community. By accepting and promoting diversity, we can build a more dynamic, creative and successful business.
Review and Monitoring
We regularly review our EDI policies and practices to ensure their effectiveness and compliance with legal requirements. We conduct regular assessments and audits to monitor our EDI progress actively. Our decision-making processes also draw upon these audit findings, ensuring that EDI becomes an integrated part of our strategic planning and daily operations.
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  • SoftConn Ltd.
    124 City Road
    London, England
    EC1V 2NX
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